What is your cancellation policy for seminars?

The Manual for the program will be sent in advance of the program. Seminar refunds (less the full retail price of the Manual, sales tax and shipping) are available for cancellations received by Castle Publications, LLC. three or more days before the day of the program. Registrants who cancel their registrations less than 72 hours before the program date are responsible for the entire seminar and Manual prices.

What is your return policy for book purchases?

If you’re not satisfied with your purchase, you may return it for a refund.

We will issue a full refund (less shipping charges) to your original form of payment for items returned within 14 days. Items must be returned in their original condition. You may return your publications to the address listed below:

Castle Publications, LLC
333 South Hope Street, 43rd Floor
Los Angeles, California 90071

What payment methods do you accept?

Payments can be made via credit card (Visa, MasterCard, American Express, or Discover) or via check to our corporate offices below.

Castle Publications, LLC
333 South Hope Street, 43rd Floor
Los Angeles, CA 90071

What is your claims policy?

For any issues regarding claims or missing/damaged goods, please contact us via phone, email, mail or through our website on the Contact page.

Castle Publications, LLC
333 South Hope Street, 43rd Street
Los Angeles, CA 90071

Phone: (213) 455-7617
Fax: (213) 443-2921

info@165.232.130.6

How are refunds processed?

Upon receipt of the returned item or cancellation of the seminar, refunds will be processed in the same form of payment as originally remitted. Please allow 10-14 business days for refunds processed via check.