We are working towards a new system which will allow for standing orders. To ensure that you are up-to-date on our most recent editions, please make sure you are subscribed to our mailing list.
When does my ALERT subscription start and end?
The ALERT newsletter is sold by volume. Each volume commences in July and continues bi-monthly through the following May. Regardless of when you subscribe, you will receive all issues within the current volume period. All renewals will be processed for the next volume commencing in July for the following year.
Am I able to automatically renew my ALERT subscription?
Yes. Please indicate on your order form or renewal form that you wish to be automatically billed for future volumes.
What is your preferred method of correspondence for address changes or order cancellations?
You may contact us via phone, email, mail or through our website on the Contact page.
Castle Publications, LLC
350 South Grand Avenue, 40th Floor
Los Angeles, CA 90071
Phone: (213) 455-7617
Fax: (213) 443-2921
I haven’t received my email to access my electronic publication. What do I do?
For all support issues related to our electronic publications please contact our support department.
Castle Publications Support
Phone: 1-213-455-7617
Email: [email protected]
To learn more about our electronic publications, please click here.
Who do I contact for technical issues related to my electronic publication?
For all support issues related to our electronic publications please contact our support department.
Castle Publications Support
Phone: 1-213-455-7617
Email: [email protected]
To learn more about our electronic publications, please click here.
What is your return policy for book purchases?
If you’re not satisfied with your purchase, you may return it for a refund.
We will issue a full refund (less shipping charges) to your original form of payment for items returned within 14 days. Items must be returned in their original condition. You may return your publications to the address listed below:
Castle Publications, LLC
350 South Grand Avenue, 40th Floor
Los Angeles, California 90071
How may I receive a copy of your W9 Form?
Please email us at [email protected] for a copy of our W9 Form.
FAQ Tax, Company & Vendor
Tax, Company & Vendor faqs
What payment methods do you accept?
Payments can be made via credit card (Visa, MasterCard, American Express, or Discover) or via check to our corporate offices below.
Castle Publications, LLC
350 South Grand Avenue, 40th Floor
Los Angeles, CA 90071